Frequently Asked Questions (FAQs)

1. What is your estimated delivery time?

Your order should reach your doorstep within 2 to 3 working days from the date of order. However, delays may occur due to public holidays or unforeseen circumstances.

2. How much do you charge for shipping?

  • Pakistan: Shipping is free across Pakistan.
  • International: Shipping charges depend on the items purchased and the destination.

3. How can I exchange my dress?

Please refer to our Returns, Refunds & Exchanges Policy for details on the exchange process.

4. What is the procedure for getting a refund?

Refunds are processed according to our Returns, Refunds & Exchanges Policy. Please check the policy for more details.

5. How can I cancel my order?

To cancel your order, please contact our customer service within 18 hours of order placement.

6. How do I contact customer service?

You can reach us through the following methods:

đź“Ť Address: Shop #5, Mandir Gali #3, Karkhana Bazar, Clock Tower, Faisalabad, Pakistan
đź“ž Phone: +92 328 6564696
đź“© Email: mominaprintsoffical@gmail.com

For any further assistance, feel free to get in touch!